Pricing

Flexible pricing for organizations at every stage of growth

Choose a plan that matches your current operational needs, then scale your users, devices, support, and platform access as your organization grows.

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No hidden fees · Scale users and modules as you grow · Support from email to 24/7 enterprise
Subscription plans

Choose your plan

All plans include access to the Adroit Cloud platform. Upgrade or downgrade at any time.

Lite
GHS 85.69
per month
For small teams and startups getting started with cloud operations.
Get started
  • ✓2 total users
  • ✓100 max customers
  • ✓1 device per session
  • ✓Limited operational modules
  • ✓Lite support (email only)
  • ✗Multi-device access
  • ✗Full module suite
Basic
GHS 299.99
per month
For growing teams that need more users, customers, and module access.
Start Basic
  • ✓7 total users
  • ✓300 max customers
  • ✓2 devices per user
  • ✓Limited operational modules
  • ✓Basic support + GHS 50/mo
  • ✓Email, WhatsApp, Call, Remote
  • ✗Full module suite
Most popular
Professional
GHS 725.69
per month
Full-featured platform for established organizations with multiple departments.
Start Professional
  • ✓25 total users
  • ✓700 max customers
  • ✓4 devices per user
  • ✓Full operational modules
  • ✓Professional support + GHS 100/mo
  • ✓Mon–Sat extended hours
  • ✓4-hour response SLA
Enterprise
GHS 2,000
per month
Unlimited scale with fully customizable modules and 24/7 support.
Contact sales
  • ✓Unlimited users
  • ✓Unlimited customers
  • ✓Unlimited devices per user
  • ✓Fully customizable modules
  • ✓Enterprise support + GHS 200/mo
  • ✓24/7 availability
  • ✓On-premise support option

All prices in Ghana Cedis (GHS). Support plans are add-ons billed separately per month.

Support plans

Support when you need it,
at the level you need it

Every subscription includes a baseline support level. Upgrade your support independently of your subscription plan.

Lite Support
Free
Included with Lite plan
Email-only support with business-hours response. Best for small teams with straightforward operational needs.
Email only
Mon–Fri, 9AM–4PM
Response within 1 business day
Basic Support
GHS 50/mo
Add-on for any plan
Multi-channel support during business hours — email, WhatsApp, phone calls, and remote access.
Email, WhatsApp, Call, Remote
Mon–Fri, 9AM–4PM
Response within 8 business hours
Professional Support
GHS 100/mo
Add-on for any plan
Extended hours including Saturday coverage, with faster response times for medium and high priority issues.
Email, WhatsApp, Call, Remote
Mon–Fri 8AM–5PM, Sat 10AM–4PM
Response within 4 hours
Enterprise Support
GHS 200/mo
Recommended for Enterprise plan
24/7 availability on all channels including on-premise visits. Critical issues resolved within 8 hours.
All channels + On-Premise
24/7 availability
1-hour response · 8-hour critical resolution
Custom / Hourly Support
GHS 150/hour
GHS 200/hour after hours / urgent
For one-time, urgent, or occasional support needs outside a subscription. Minimum billable time is 30 minutes (GHS 75). Covers technical support, custom reports, module tuning, troubleshooting, and on-premise visits.
Prepaid Hour Blocks
10-Hour Block
Prepaid · GHS 15/hour saving
GHS 1,200
20-Hour Block
Prepaid · GHS 25/hour saving
GHS 2,200

Subscription clients receive priority over custom support requests. All support is subject to fair use and SLA policies.

SLA policies

Service level commitments
by support tier

Metric Lite Basic Professional Enterprise Custom / Hourly
Response Time Within 1 business day Within 8 business hours Within 4 hours (business hours) Within 1 hour (24/7) 1–4 hours (based on availability)
Resolution Time Up to 3 business days 1–2 business days Within 24 hours (high-priority) Critical: within 8 hours Per time used; no guarantee
Support Channels Email only Email, WhatsApp, Call, Remote Email, WhatsApp, Call, Remote All channels + On-Premise All channels as agreed
Support Hours Mon–Fri, 9AM–4PM Mon–Fri, 9AM–4PM Mon–Fri 8AM–5PM · Sat 10AM–4PM 24/7 Flexible; urgent = premium rate
Priority Levels Low only Low to Medium Medium to High All levels including Critical Custom per engagement
Monthly Cost Free GHS 50/mo GHS 100/mo GHS 200/mo GHS 150/hr (standard) · GHS 200/hr (urgent)

Subscription clients receive priority over custom support requests. All support is subject to fair use and must follow SLA policies.

FAQ

Pricing questions answered

Each subscription tier includes a defined number of users, maximum customer records, devices per user, and access to a set of operational modules. Lite and Basic include limited modules. Professional includes the full module suite. Enterprise includes fully customizable modules.
The Lite plan includes email-only support at no additional cost. All other support plans (Basic, Professional, Enterprise) are add-ons billed monthly at GHS 50, 100, or 200 per month respectively.
For urgent or one-time needs, the Custom/Hourly Support plan is available at GHS 150/hour during standard hours, or GHS 200/hour for after-hours and urgent requests. A minimum billable time of 30 minutes applies. Subscription clients receive priority over hourly clients.
Yes. You can upgrade your subscription plan at any time. Your data and configuration are preserved when you upgrade. Contact the Adroit Cloud team to assist with plan transitions.
Yes. Enterprise Support is available 24/7 across all channels — email, WhatsApp, phone, remote access, and on-premise visits. Critical issues receive a response within 1 hour and resolution within 8 hours.
Custom/Hourly support is billed per hour of engagement. It covers technical support, custom report generation, module tuning, diagnostics, and remote or on-premise assistance. The minimum billable session is 30 minutes. Prepaid blocks of 10 or 20 hours are also available at discounted rates.

Start with the plan that fits your organization today

Get up and running on Adroit Cloud and expand your users, modules, and support as your organization grows.

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